What Clients Say

The delivery was prompt and the service provided by the delivery personnel was excellent. The wood is well-packaged and of a high standard. Thank you.
This was absolutely top class from the Firewood Company. I saw a comment from a friend on Facebook. Decided on Sunday morning to order some wood for our fireplace. Wood got delivered the very next day and it is 100% dry!! Fantastic service and products guys. I am certainly going to make another purchase πŸ™‚
Excellent service, product and price.Highly recommended.Nice and dry.Logs are mostly the same length as well.
Excellent service guys. Great wood and more importantly, very good service. This is how you run a business guys... to all those out there that are trying to run your own business (myself included), these guys are doing it right with their online ordering, communication and service - well played guys!
The Firewood Company has a very user friendly website- Price, Quantity, total. Few clicks to add to cart and then checkout and pay. Got email with invoice and date of delivery. And delivered to my door soon after. Very satisfied with the professional service and can definitely recommend.
Great and efficient service during a stressful time. The communication was very good and wood delivered as ordered and at the specified time. It was neatly stacked where requested. I will definitely use this service again.
Awesome prompt professional service. Thanks guys
Amazing Service! Great Quality products! Jacques and his team have gained and kept a very happy customer. Delivered and stacked where I needed no fuss. I will never buy wood from anywhere else! Well done guys!
Really great services from these guys. Gave me the delivery warning I asked for and were quick to offload. Wood is dry. Have not used it yet but looks very promising.
Excellent service. Excellent quality product. I never buy firewood anywhere else. These guys mean business and they do it properly. Thank you!
Best place to find firewood, conveniently delivered to your door. Packed neatly and the result is great memories around the fire πŸ™‚
Friendly and informative telephonic service,. Simple and easy online order and payment. Punctual delivery and follow up. Very satisfied. Well done !!! I highly recommend The Firewood Company.
Just got my first delivery of Sekeldoring (Sicklethorn), Blue Gum, really helpful kindling firestarters, and firelighters all neatly packed and offloaded by the 'TFWC' team - great service, great team, and so happy I will get through this cold winter weather with enough wood for a year! Thanks so much for the quick turnaround time from online order to delivery; will certainly be in touch again and again πŸ™‚
Really fast turnaround from ordering to delivering. Contacted me before delivery and arrived when they said they would as well. An effortless buying experience. The "chunky" logs that I ordered for my closed combustion stove are the absolute biggest I've ever seen, bigger than what's available from the competition. Some pieces are as big as my 18kg staffie! I highly recommend using this business.
I can not recommend these guys enough.Absolutely excellent. Helpful, courteous and delivered exactly what they said, on time too.Will definitely be using The firewood company again and again.
Wow what a pleasurable experience! Jacques is so efficient, following up when he says he will. The wood is delivered in a huge enclosed truck (no no getting wet) and is sealed in waterproof bags for easy stacking. Fabulous staff to offload the goods. Absolutely delighted to deal with this company. Don't hesitate to use their services. And they arrived ON TIME πŸ™‚
Wow what a pleasurable experience! Jacques is so efficient, following up when he says he will. The wood is delivered in a huge enclosed truck (no no getting wet) and is sealed in waterproof bags for easy stacking. Fabulous staff to offload the goods. Absolutely delighted to deal with this company. Don't hesitate to use their services. And they arrived ON TIME πŸ™‚
I gave the Firewood Company five stars as their service was excellent. The friendly and efficient advice I received from the start was absolutely amazing! Their advice on what I should order and the amount for my particular stove was 100%! He was very patient when answering all my questions and my concerns. They checked for a convenient delivery date and time with me and there were no delays. The delivery crew was friendly, quick and efficient. I will recommend them anytime to anyone.Ursula